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Specified Commercial Transactions Act

Service Provider
Brain Heart Law Office, L.P.C.
Legal custodian of Services
Harutaka Kanno, President, Partner, and Attorney-at-law
Firm Location

Main Corporate Offices
Brain Heart Law Office, L.P.C.
4th Fl., 3-4-1 Marunouchi,
Chiyoda-ku, Tokyo, Japan

Consultation Fee
Listed on online lawyer consultation and telephone consultation pages
Charges Other Than Consultation Fees
Applicable consumption tax, transfer fees (only for bank transfer payments)
Types of Consultations
You can apply for Online Lawyer Consulting and Telephone Lawyer Consulting, for up to two (2) slots in a row (minimum of one, 1-hour slot)
When Consultations will be Provided
Online Lawyer Consulting and Telephone Lawyer Consulting will be provided at the scheduled time on the specified date.
Payment Methods
Most major credit cards, and interbank transfers
Payment Deadline
The client will make a credit card payments at the time of application.
If you wish to make an interbank transfer for the Online Lawyer Consulting fee or Telephone Lawyer Consulting fee, you will be required to pay at least three days in advance.
Please note that if payment is not confirmed three days in advance, we may be unable to confirm a consultation time, and you may not be able to receive your desired consultation.
Regarding Cancellation
If you cancel after confirming your application, please call or email us within regular business hours (9 AM to 5 PM, M-F, except for public holidays), at least three (3) days before the scheduled consultation date. (For example, contact us by the 22nd of the month if the scheduled consultation date is on the 25th of the month). Please use the English Contact Form. In addition, please be informed that the Firm may refuse consultation for any reason without further explanation. In addition, we cannot accept or provide refunds for cancellations after confirmation for any reason.
Refunds
If you cancel the consultation fee by bank transfer, the firm will refund the consultation fee once paid, minus the interbank transfer fee.
In addition, if the firm refuses a consultation, the firm will bear the transfer fee in the case of an interbank transfer.
In addition, if a credit card is used, the firm will cancel the payment.
Service name
1. Online Attorney Consultation using Skype or Zoom
2. Telephone Consultation using Landline and Mobile Phone
Public Email Address